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Cobber - tour booking software
CobberRes - tour and accommodation booking sofware

Your Tour Booking Management System For The Experience Economy
(Formerly ResPax)

CobberRes is built for tour and activity operators who’d rather spend their time delivering unforgettable experiences than getting bogged down in admin. Our tour booking system brings your operations, inventory, pricing and online bookings into one easy-to-manage platform, so your business runs smoothly behind the scenes while you focus on your guests out front.

Who We're For:

CobberRes is trusted by tour and activity operators of all shapes and sizes. From family-run local legends to multi-location operators selling experiences around the world. If you run guided tours, adventure activities, attractions, transport experiences or packaged products, CobberRes is built to support the way you operate today and scale with you tomorrow. Whether you’re just getting started or expanding into new markets, CobberRes is the system that grows with you.

Scroll on – There’s some great CobberRes Features to explore!

Trusted by Top Tour & Experience Providers

Advanced Features

All the clever, modern features you need, wrapped up in one powerful tour management system that’s built to deliver real benefits where it counts, built by operators for operators.

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Live Availability & Online Bookings

Access real-time bookings from your website, resellers, or agents. Anytime, anywhere.

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Guest Communications

Easily create guest email templates and bulk communications to handle a variety of your pre and post experience touchpoints.

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Smart Scheduling & Capacity Control

Automate everything from tour schedules to capacity, making sure you’re always running on time and with fully booked.

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Customise for Your Tour Business

Manage your own tour features and preferences. Build your own, customised system around different price points, seasonal adjustments, automated vouchers and one-off promotions.

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Agent Portal & Commission Management

Give agents the tools they need to self-manage bookings and commissions. Flexibility with simplicity.

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Multi-Channel Distribution

Connect seamlessly with OTAs, wholesalers, and your own booking engine, all in one place.

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Point of Sale Integration

Simplify your guest sales with one seamless system. Handle all card-present transactions for activities, hospitality, and retail from a single, easy-to-use POS. 

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Analytics & Insights

Track performance, revenue, and customer data with customizable reports that help you stay in control.

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Industry Leading Customer Service

Customer Success Managers that are with you every step of the way, from initial setup to daily operations, ensuring your business runs smoothly.

Keen to learn more and see CobberRes for Tours and Activities in action? View our FAQs, and book a demo with our team.

Tour & Activity Operator FAQs
Request Demo

Why CobberRes?

From real-time availability and direct online bookings to channel connectivity and automated workflows, CobberRes helps you streamline day-to-day operations, reduce manual work and make smarter decisions as you grow. The result? More efficiency, more bookings, and a system that scales with your business,  whether you’re running a single tour, multi-day tours, or operating across multiple locations.

With Cobber, you’re backed by tourism tech experts who understand the realities of running tours and activities, and who’ve got your back as you grow locally and internationally.

Grow Bookings

Give your customers a smooth, stress-free way to book and pay online, plug in easily with our API, manage multiple brands from one place, and lock in consistent pricing as your business scales.

 

Feature-Rich System

Run your business on a flexible, feature-packed system that works the way you do, with real-time tour inventory and an integrated tech stack that finally puts spreadsheets to bed.

Gain Efficiencies

Manage bookings, channels, and reservations in a single automated workflow, saving hours every week. Schedule reports, set tasks with alerts, and automate guest notifications via email and SMS, all from one place.

Reach More Customers

Get your tours and experiences in front of more customers with a mobile-optimised booking engine, easy API connections to new partners, and a CRM that helps you stay on top of every guest.

Seamless & Customised

Connect your website to our API and let agents and guests book and pay online with no fuss.

Customised for your tours with flexible pricing, promotions, partner commissions, and all the features you need to run smooth, stress-free operations.

Stay in Control

Manage your team, customers, and partners with tools that put you in the driver’s seat. Keep your branding front and centre, track live inventory and payments, and monitor performance with clear, actionable reports.

"There are still some features of the system that we are not using to full capacity, but as we roll these features out, we will see even greater savings for the business."
Ian Douglas
Reef Unlimited
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"The single biggest reason I’d recommend Cobber is I know they’re here for the long-term. They keep pace with new technology and travel booking practices, making us far more competitive."
Scott Lahney
Experience Co
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- Cam James, 100% World Wide Adventures

"I don’t feel like a client, I feel like I am a part of the team. I love our relationship. We are firm believers in the entire Cobber team."

- Roderic Rees, Director, Cairns Adventure Group

"Our relationship with Cobber has spanned more than 15 years because of superior global connectivity, constant development and exceptional customer service."

- Ian Douglas, Reef Unlimited

“There are still some features of the system that we are not using to full capacity, but as we roll these features out, we will see even greater savings for the business.”

- Scott Lahney, Experience Co

"The single biggest reason I’d recommend Cobber is I know they’re here for the long-term. They keep pace with new technology and travel booking practices, making us far more competitive."

- Cam James, 100% World Wide Adventures

"I don’t feel like a client, I feel like I am a part of the team. I love our relationship. We are firm believers in the entire Cobber team."

- Roderic Rees, Director, Cairns Adventure Group

"Our relationship with Cobber has spanned more than 15 years because of superior global connectivity, constant development and exceptional customer service."

- Ian Douglas, Reef Unlimited

“There are still some features of the system that we are not using to full capacity, but as we roll these features out, we will see even greater savings for the business.”

- Scott Lahney, Experience Co

"The single biggest reason I’d recommend Cobber is I know they’re here for the long-term. They keep pace with new technology and travel booking practices, making us far more competitive."

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Cobber Provides Exceptional Support for NSW Parks & Wildlife Services

How we helped

“I just wanted to take a moment to share some feedback and say thanks. Earlier today, we ran into an issue, and I was under a really tight deadline to get it fixed. I called Justin, and he immediately escalated the problem and got back to me with a solution from the dev team in about 10 minutes. That quick turnaround honestly saved the day!

I know this is part of Justin’s role, but I really appreciate the way he goes above and beyond- not just today, but consistently since we started using Cobber. It’s easy to take these working relationships for granted, so I wanted to make sure I acknowledged the effort and ongoing support. Justin is truly a valuable member of your team, and it makes such a difference having someone in that role who is so easily approachable and happy to help with anything we need assistance with. The issue we experienced today was something small but reminded me that it’s important to recognise the fantastic work Justin consistently does.

I’d also like to extend that thanks to the broader team who were able to find a solution so quickly. The customer service from everyone at Cobber is incredible!“

Grace Snowball
NSW National Parks & Wildlife Service

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Experience Co introduces direct bookings, saving 20 per cent on call-center staffing costs each year.

Who
Experience Co is an established web store with many thrilling tour activities in its range, from cruising coral reefs through to jumping out of planes. With 20+ years’ experience in the travel industry, the adventure company excels at packaging experiences in exciting new ways for sale online – the backbone of its business.

Multiple Tour Bookings
However, in the early days prior to Cobber (formerly ResPax), it was a different story according to Experience Co’s Scott Lahney. Enquiries were coming fast, and the back office needed to keep up, ensuring the entire customer experience was outstanding – not just the canyoning or white-water river rafting trip.

How we helped
Automation, Scalability and Distribution. Experience Co chose Cobber for its ability to package tours elegantly. 20 years later, it stays because Cobber helps it adapt early, from online bookings through to B2B channel manager integration.

And they can market tours globally, connecting with some of the world’s largest travel agents including Viator through the Cobber channel manager. Agents love this ability because they can access all operators on the network at the low cost of a single integration.

Scheduled Reporting
Being able to schedule reports for email delivery has also made a difference. Scrambling at the last moment is a thing of the past says Lahney. “Critical documents such as bus-pickup manifests arrive automatically, even after hours. We no longer rely on staff to send them manually.”

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Reef Unlimited improves reservations and ticketing with Cobber, saving $180,000+ each year.

Who
Reef Unlimited tours offers easy access to the Great Barrier Reef from Cairns with full and half-day tours handling more than 5000 pax a year offering activities include snorkeling, diving, swimming, glass bottom boats and submarine coral viewing tours.

Their tour management practices were ad hoc and manually intensive. Too much time was spent on administration. Not enough on customers. The Reef Unlimited team wanted a seamless solution that could take bookings online, over the phone and internationally to capitalize on agent and wholesaler networks.

How we helped
Cobber was selected because it’s a complete reservation management tool that enables operators to manage bookings by phone or website. Everything happens faster. Reservations staff can take quick, consistent, and accurate bookings by feeding preconfigured commissions, prices, discounts and payments into the booking. But perhaps the most interesting and significant saving has been Big Cat’s ability to stop people defrauding its reservation system.

Two years after implementation, Reef Unlimited can identify savings across the business as a result.

“We save five hours per month on report preparation. Before Cobber (formerly ResPax), you had people solving reporting issues for half the day. Cobber solves these problems automatically and saves us hours each day in bank reconciliations.

Cobber has created tangible savings for the business by streamlining the reservation processes and simplifying reporting so we don’t have to manipulate data to the same extent. I estimate this saves us around $180,000 each year on previous lost earnings.

There are still some features of the system that we are not using to full capacity, but as we roll these features out, we will see even greater savings for the business.”

Ian Douglas
Reef Unlimited

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